Blended Learning Success Story: Revitalizing New Hire Training

DESCRIPTION:

Not long ago, a leading telecommunications company was faced with an enormous challenge— accelerating their classroom training program for a wave of new hires as well as the sales staff of their independent resellers. They needed a faster, cheaper way to train this diverse group and still maintain a common look, feel and experience. Witness how this organization created a modularized, blended learning program that increased retention without sacrificing quality.

LEARNING OBJECTIVES:

• Examine the requirements for successful blended learning interventions
• Remove roadblocks to effective training of new hires
• Discover solutions for training individuals who work in your distribution channel
• Discuss how the latest trends in learning technology are making blended learning even easier
  

ABOUT THE SPEAKER: Michael Nolan is president of Friesen, Kaye and Associates. His extensive experience in both the private and public sectors spans more than 25 years in performance improvement, learning, management, sales and communication. Nolan has acted as a learning and organizational consultant for senior executives and human resources directors throughout North America and Europe.  He has personally trained over 20,000 participants and worked with such clients as Apria, Bank of Bermuda, Canon, Chipworks, General Motors, GlaxoSmithKline, Hewlett-Packard, IBM, Intel, Microsoft, Oracle, Pfizer, Rogers and Verizon Wireless. He has presented on key training and performance issues at major industry events organized by the American Society for Training and Development, Canadian Society for Training and Development, International Society for Performance Improvement Training, Training Solutions, Training Directors Forum, On-Line Learning, TechLearn and HRPA.