Date: Monday, January 30 – Tuesday, January 31, 2006
Facilitator: Frances Gunn, MA, Ryerson School of Retail Management
Location: Westin Harbour Castle Hotel, Regatta Room, Toronto
Time: 8:30 am – 5:00 pm, plus Monday night 6:00 pm – 8:00 pm
Registration Fees: Members: $1495.00 + GST, Non-Members: $1,870.00* + GST
*As a bonus, registration in this program includes a Join Now option for non-members – a special price that includes a General membership in HRPAO through May 31 of the following calendar year.
Human Resources Management in the Canadian Retail Sector provides a unique opportunity to focus on the emerging HR challenges in the world of retail. During this highly interactive two-day program, you will experience a dynamic process that explores how to maximize the contribution of HR to your organization’s strategic decisions, direction and resources. You will share experiences from across the retail sector while participating in presentations, case-study analysis, group discussions and experiential activities.
You Will Learn How To:
- Make human resources a vital partner in your organization’s strategic planning and decision-making;
- Align HR efforts with a strategic service focus – while keeping an eye on the present and future realities of your workforce;
- Plan for the impact of a shrinking labour force on HR strategy and processes;
- Develop a leadership pool;
- Partner with operations to 'get' HR.
Plus Benefit From:
A Keynote Dinner Presentation
A top executive from a well-known Canadian retailer will share an inside look at successful HR strategies that grow the business while building strong employee commitment.
Lunch Forums
Lunches will be devoted to exploring emerging HR issues and strategies with leaders from the world of retail (and beyond!).
Who Should Attend:
With an emphasis on maximizing the strategic impact and alignment of human resources, this program is tailored to the needs of HR managers and directors.
About the Facilitator:
A faculty member of the retail management degree program since its inception, Frances Gunn has designed and taught courses in service management, human resources and organizational behaviour.
The hallmark of Frances’ programs is their dynamic and topical style. She is the designer of Managing Service Excellence, a province-wide service quality training program for the Ontario Tourism Education Corp.
She has consulted with and tailored programs to meet the learning needs of organizations across Canada. Her research interests include the use of interactive online learning techniques and the alignment of service quality and human resource strategies.
This program runs in partnership with the School of Retail Management and The G. Raymond Chang School of Continuing Education, Ryerson University.
Registration in this pre-conference program is limited. Register early!
Your registration fee includes comprehensive resource materials, two breakfasts, two lunches, one dinner and refreshments.
Earn 20 recertification points for completing this program.
REGISTER ONLINE NOW